In This Tutorial...
In case you don't find the purchase email, please check out the following information.
Credit Card Payment
Make sure you check your spam/promo folder in your email. If you didn't find anything, you have to send us an email at firstname.lastname@example.org providing us with your Order Number and/or the last 4 digits of your credit card number.
Make sure you check your spam/promo folder in your email. If you didn't find anything you have to send us an email at email@example.com providing us with your order number or Transaction ID. If you don't know how to retrieve your Transaction ID please follow the instructions below.
Retrieve Transaction ID!
To begin, log in to your PayPal Account.
Using the drop-down menu, select the time period in which the purchase was made. You can also specify the type of transaction you’re looking for. In this case, select Payments Sent.
Clicking on any transaction titled HappyCares will show you the details of the purchase.
The “Transaction ID” in the receipt is your 17-character PayPal Transaction ID. Copy and paste this number where requested and you’re good to go!